At Black Barn Ridge, we value the privacy of our website visitors and guests. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data. By using our website [insert website URL], you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information in order to provide, improve, and personalize our services, including but not limited to:
Personal Information: When you book a vacation rental, subscribe to our newsletter, or fill out a contact form, we may collect personal details such as your name, email address, phone number, billing information, payment details, and other information necessary to process bookings and communicate with you.
Booking Information: We collect details related to your vacation rental reservation, such as your stay dates, number of guests, special requests, and any other preferences you provide.
Technical Data: We may automatically collect certain information when you visit our website, such as your IP address, browser type, device type, browsing history, and location data to improve your experience and analyze website usage.
Payment Information: When you make a booking, we collect payment details (credit card information, billing address, etc.) through a secure third-party payment processor. We do not store sensitive payment information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Process and Confirm Bookings: Your personal and booking information is necessary for us to confirm and manage your vacation rental reservation.
Customer Service: To respond to your inquiries, provide support, and address any issues or requests you have regarding your booking.
Communication: To send booking confirmations, updates, special offers, promotions, and other relevant information about our services. You can opt-out of marketing communications at any time by following the unsubscribe link in the emails.
Improvement of Services: To analyze website usage and improve the user experience, troubleshoot issues, and enhance the functionality of our website.
Legal Compliance: To comply with legal obligations, such as tax reporting and fraud prevention.
3. How We Protect Your Information
We are committed to protecting your personal data and have implemented reasonable security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We will not sell or rent your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your information with trusted third-party service providers who help us process payments, manage bookings, or improve our website functionality. These third parties are obligated to protect your data and use it only for the services we request.
Legal Requirements: We may disclose your information if required by law or to comply with legal obligations, such as to respond to a court order or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you via email or a prominent notice on our website if your information is transferred to a different entity.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about how you use our website. These technologies help us:
Improve your browsing experience
Remember your preferences
Analyze website traffic and user interactions
You can manage or disable cookies through your browser settings, but doing so may affect certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of these third-party websites before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any changes.
Black Barn Ridge is Saugatucks’ newest and most exclusive retreat properties offering a private escape with unparalleled comfort & sophistication
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